Kerry Nail Spa Reviews

I've been a loyal customer of this nail salon for years, staying through three changes of ownership because of the excellent technicians here Lynn and Emma are wonderful. Unfortunately, under the current ownership, the quality of customer service has declined sharply, and it no longer matches the beautiful renovation the salon underwent a few years ago. A nail salon should be an experience, and it once was here. That's no longer the case. On my last visit, I walked in for a pedicure. I've seen walk in's in for years no issues and it's welcomed, but the owner still asked if I had an appointment. A gentleman then walked me to a seat and placed a towel on the footrest but never started the service. He paced back and forth, went to the back, came out, then walked to the front of the salon all without saying a word to me. Meanwhile, another tech finished up with a different client and came over, but he then took the pedicure supplies meant for me and used them on someone else. It was obvious he simply didn't want to attend to me. After waiting and being ignored like that, I walked out! This kind of treatment is unacceptable, especially for a customer who has stayed loyal through multiple ownership changes. I'll continue to recommend Lynn and Emma individually, but I won't be spending my money at this salon again.

These people are so great! I can’t speak more highly of them. So sweet, accommodating, and trustworthy! Massages are 10/10

Kerry nails is the worst. I was recommended by a friend to go; as they have had great things to say. I went in for a new full set. I had gel nails on expecting them to take them off the proper way by melting the gel and using aluminum to scrape it off. She proceeded to take them off with an acrylic nail. The gel was flying in my face and she ruined my nail beds. I left with sore finger tips and could not get my services done. If you have gel nails do not go to them to take them off.

I have been getting my nails done consistently at Kerry Nail Spa for the past couple of years and was using them for years before then. They always do a great job and accommodate walk ins unless it’s insanely busy. I found them when I was in high school and the couple of times I had to go elsewhere, I wished I had gone to Kerry. The couple of times my nail cracked or got ruined which is very rare, they fixed it free of charge. I’ve used different at the salon and they’ve all been good. They just redid the salon and now it’s even more welcoming and so comfortable. Thank you!

I’ve only been going for 3 months now, but every dip powder manicure ($40) has been really good (and I’ve worked with a different woman every time). Pedicure (the one time I got one) was really good. And even when I came home and my dog stepped on my foot and ruined one of the nails 😖, I came back in and they fixed it free of charge. Very nice of them. It’s always busy in there, so I’d say call ahead for an appointment!